Listed below are some frequently asked questions and answers. Read through them carefully and if you have any additional questions, please do not hesitate to ask.
I am ready for a personal design consultation, what do I do?
Under the SHOP dropdown you will find the option for "Custom Design Consultation". Go there and schedule your appointment online. All initial design consultations are held over Facetime or Skype. After you have scheduled your time slot you will receive a confirmation email. Once our team has received the request, we will email you an invoice to pay the fee. Our design consultation fee includes the initial consultation, and a 1 hour followup if it is needed. If you are having more then one dress designed, an additional per dress fee of $100 will apply. Please let us know this in the comments when you are booking so we bill you appropriately. All consultation fees will be credited toward your gowns construction if you decide to purchase.
Can I live outside of Arizona and still get a custom dress made?
Yes, absolutely! In fact most of our clients live other places then our headquarters. We have a wonderful unique system that allows us to create a beautifully fitting gown, no matter where you live.
Does ConfiDance Couture ever travel, or come to competitions to do consultations?
Take a look at our company calendar to see if we will be near you at the time you are interested in meeting. The company is always making arrangements to visit competitions. Please check the calendar often for up-dates. If you would like to meet face-to-face and schedules still do not align, you are welcome to fly to our studio in Arizona, or pay a travel fee for our designer to come to your location.
Does ConfiDance Couture make eveningwear?
ConfiDance Couture makes custom wear for all types of events. If you are intersted in eveningwear, special occasion dresses, etc. please let us know! Anything you can think of, we can make!
What is the initial consultation for?
The consultation is to help us get to know you. We want to understand exactly what you are looking for. In the consultation, you are welcome to bring your ideas. If you do not know, our expert designer will help guide you through all the options. The goal of the consultation is to design a dress that you can see yourself wearing and loving. If you like what you see at the consultation, we will take further steps to make your gown become a reality!
How long does it take for ConfiDance Couture to make a custom dress?
It takes us a minimum of one month to make a custom dress, when all materials are present from start to finish. If the shop does not have a material needed for the dress it may take longer. For example, if you desire a material that is only made in Europe, it could take up to several weeks for it to arrive. It is always suggested to contact us a minimum of 3 months prior to needing a custom design completed. This is to ensure there is plenty of time to order needed materials, have time for fittings and finish such intricate details.There is always the possibility to have a design expedited (fee may apply), and is based upon several factors. Please be sure to communicate when you need your dress at the consultation and be prepared to get started right away if you need it soon.
Do I need to bring anything to my consultation?
We welcome your ideas! We want you to love your dress and for every aspect to be perfect. If you have pictures of things you have found that you like, please have them ready to be shown at the consultation. They do not have to be ballroom dance dresses either; it can be anything that you like for whatever reason. You do not have to do this, it is simply if you want to. It helps give us an idea of your style. Other then that, there is nothing else you need to do to prepare.
What If I want to make changes to the design after our first consultation?
We will not move forward on a design until we have the go ahead, and partial payment has been made. Please be as picky as possible during the initial design consultation. Design adjustments can be made at the fitting. You are welcome to change your mind on the design as many times as you need before production begins. After production begins, design changes will be handled on a case-by-case basis and may alter the overall cost of the dress. We will continue to consult with you through e-mail, phone calls and or Skype/Face Time until your gown is perfect. After the final payment and transfer of the dress, you have 7 days to let us know if any adjustments need to still be made. After that time, all adjustments will be an additional fee.
Do I pay a consultation fee?
The consultation fee is $225. This includes the initial hour long consultation and an additional 1 hour follow-up if it is needed. We require that all clients pay the consultation fee before meeting with us. You will receive information on how to pay the fee via e-mail. If you decide to move forward and have a dress made, we will credit the full amount of $225 towards the final price of your dress.
What happens after I book my design consultation online?
You will receive an email confirmation of the day and time you've selected. Within the next business day, you will also receive an email to pay the consultation fee online. Please let us know immediately if your schedule changes and you need to reschedule. All consultations are held through FaceTime or Skype, whichever you prefer.
How is the price determined for a custom ballroom dance dress?
The price is determined by type of fabric used, the time it takes to sew the dress and what elements/decorations you choose to add to your dress. At this time, our premium one-on-one creations require a minimum budget of $4000 per custom dress. At this level all decoration options become available to you.
We do offer lots of rack dresses, collection dresses, and consignment gowns at all price levels. Please let us know what you are looking for and we will show you what we have that best fits your needs.
When do I pay for my dress?
For premium custom creations, 2/3 of the total cost is due before production begins. You will pay the remaining 1/3 before we ship out your dress.
For collection or consignment dresses, payment is due in full at time of purchase.
How can I pay for my dress?
We prefer cash, check, or bank transfer. Special arrangements can be made if you need to pay via credit card.
What happens during a design consultation?
Step 1: Connect online through Facetime or Skype
Step 2: Our designer will take the time to get to know you and ask you questions about what you are looking for. At this time you can present your pictures, ideas, etc. If you don’t have any, let us ask all the questions and see what we come up with! A list of possible questions we might ask…
- What style are you looking for? What kind of personality do you want your dress to portray?
- Do you like/dislike fringe, feathers, appliques, beads, pearls, stones, etc.
- Do you have a particular fabric you like?
- What is your favorite color?
- Do you like ombre? (shaded or graduated color tone)
- Do you like an open back? Sleeves or no sleeves?
- Do you have a particular skirt style?
- Do you like to play with your skirt when you dance?
- What part of your body would you like to emphasize or deemphasize?
Step 3: Designing begins! We have found that we can best meet your custom needs when your budget is 4000 or more as we can offer a lot more options. Please give honest feedback and guidance through the sketching process. The sketch is not finished until you love every aspect of the design. Please be sure to inform us when you need your completed dress.
Step 4: After the sketch has been finalized, we will give you the overall cost. We may need double check the cost of certain materials, and will inform you about any potential adjustments to the cost. We use only the highest quality fabrics and supplies available and will always make sure we do what is best for you.
Step 5: You will receive an invoice via e-mail and be required to pay 2/3 before production of your dress begins. We prefer cash, check, or bank transfer. Special arrangements can be made if you need to pay via credit card.
Step 6: Supplies are purchased and production on your dress begins.
Step 7: Fitting time! If you live near us, you will have a fitting for the bodice and then again when the dress is complete. When the dress is ready for you to take, the reamaining 1/3 is due. If you live out-of-state a picture of the final gown is e-mailed to you for approval. Payment is then due, and a Video Call will be set up to make sure it looks the way you want it to. You have 7 days once you receive your gown to set up a Skype/Face Time meeting to make additional alterations/changes you need. If adjustments are needed at this time, simply mail the dress back to us so we can make it perfect for you.
Step 8: You wear your dress at your next performance or competition!
How do I clean my dress after wearing it?
We suggest sending your costume in for any cleaning or maitence needs. We do NOT recomend sending it to a dry cleaners, cleaning at home in a washer and dryer, or by hand. All costumes made by ConfiDance Couture need special cleaning since the fabrics and decorations are specialty items. If you are worried about the time and cost to send your dress in, please talk with us and we will give you our best case-by-case recommendation.